Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When someone visits the website, we collect standard internet log information and details of visitor behaviour patterns.  Some of the above information is used to create summary statistics, which allow us to assess the number of visitors to our site; identify what pages are visited most frequently and, ultimately, make the site more user friendly.

  • We do not attempt to find out the identities of those visiting our website
  • We will not associate any data gathered from this site with any personally identifying information from any source
  • If we do intend to collect personal information we will make it clear and will explain what we intend to do with it

Certain pages on this site provide an option to request further information by email, or to provide feedback online. This information will only be recorded if you choose to send us a message and will only be used for the purpose for which you have provided it.


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you are booked on a certification course or have purchased an examination voucher we may share your email address with the examination authority. This information is share only for the purpose of contacting you to arrange the examination or certification.   

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For learners that have attened a course in person or online we retain you information for a period of two years unless otherwise required by an examination authority. 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

All Data, irrespective of format, generated, created, received and/or retained by ALTHRIS is the property of the Company and subject to its overall control. ALTHRIS Personnel leaving ALTHRIS or changing positions within ALTHRIS are not to remove any Data without the prior written authorisation.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

How we protect your data

Records are be stored in a safe, secure and accessible manner to ensure the security and confidentiality of such Data

Special care is to be taken to ensure that information of a sensitive nature, in particular, information that constitutes a special category of personal data under the GDPR,  is stored in a secure manner which may include, for example, locked filing cabinets and offices for hard copy Data and/or the use of password protection and encrypted files for Data stored in electronic form.

Data Destruction

Once Data have met their required retention period under the applicable data retention policy, in accordance with the principles set out in this Retention Policy, such Data should then be transferred to the ALTHRIS approved archives or deleted or destroyed or anonymized as follows:

  • Hard copy files: to be destroyed by confidential shredding or by using the services of a confidential waste disposal firm.
  • Electronic files: to be purged or deleted or anonymized from all relevant systems on which such Data is stored and/or data bases
  • Data stored in other media: to be deleted or destroyed or anonymized in a safe and confidential manner to ensure the content is not disclosed

What data breach procedures we have in place

Having regard to the principles contained in Article 5(1) of the General Data Protection Regulation (EU No. 2016/679) (“GDPR”), it is the policy of ALTHRIS to: retain personal data in identifiable form only for such period as is necessary in relation to the purpose for which the data are processed (the “storage limitation” principle); ensure that personal data retained by ALTHRIS is adequate, relevant and limited to what is necessary in relation to the purpose for which it is processed (the “data minimisation” principle); and take all reasonable measures to ensure that personal data retained by ALTHRIS are accurate (the “accuracy” principle).

Staff & Learner Grievance Procedure

This grievance procedure applies to both staff and learners in the organization.  When a work-related or training issue cannot be resolved through discussions between the individuals concerned, the aggrieved person can file a grievance.

To file a grievance, the staff member or learner submits a written statement summarizing the issue to management. Because it is more difficult to resolve outdated issues, grievances must be submitted in a timely manner, normally within one month of the failure to resolve the issue through informal channels. The following information should be included:

Grievance Statement – A description of the work-related issue, including the policy or rule that the staff member alleges was violated, if applicable, and the name of the respondent.

Background – A statement of the relevant facts supporting the staff member’s position, including information about the impact the issue has had or is having on the staff member.

Requested Resolution – A statement of what the staff member is requesting as a satisfactory resolution to the grievance.