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DTMethod Foundation in Design Thinking
Design encompasses a key aspect to every project, product, or solution. It determines how a consumer or business interacts with our product, and provides a key insight to how our organisation is perceived and interacted with. The key to design is often seen as a creative process, devoid of metrics and therefore more difficult to measure.
Design Thinking is a method which is gaining more and more recognition around the world. It serves to raise creativity levels while designing new products and processes with minimum costs incurred. Design Thinking is an approach that helps create innovations and improvements to existing products so that they can meet the actual expectations of potential and end users. Additionally, it is one of the most reliable approaches used during pre-project phase to assess whether it is cost-efficient to engage in the initiative and how the end product of the project should work to bring as many benefits to the organization as possible.
This course is APMG accredited and includes the official APMG foundation exam
Who can benefit from Change Management?
- Entrepreneurs and Startups: Design thinking helps identify unmet user needs, enabling entrepreneurs to develop innovative products or services that stand out in the market.
- Product Managers: Design thinking equips product managers with the skills to empathize with users, validate assumptions, and deliver user-centric products that drive customer satisfaction and loyalty.
- Designers: Design thinking enhances designers’ ability to create intuitive and delightful user experiences, considering user needs, emotions, and behaviors.
- Engineers and Developers: By embracing design thinking, engineers and developers can collaborate effectively with designers, ensuring that technical solutions align with user requirements and expectations.
- Business Leaders: Design thinking fosters a customer-centric mindset among business leaders, enabling them to make informed decisions based on user insights and create competitive advantages.
- Educators: Design thinking empowers educators to foster creativity, critical thinking, and problem-solving skills in students, preparing them for real-world challenges.
- Non-profit Organizations and Government Agencies: Design thinking helps these entities tackle complex social problems by focusing on the needs and aspirations of the communities they serve, leading to more impactful and sustainable solutions.
How can Change Management benefit your organisation?
Design thinking benefits your organization by fostering a customer-centric approach, driving innovation and creativity, improving problem-solving capabilities, encouraging collaboration and empathy, enabling data-driven decision making, promoting agility and adaptability, and providing a competitive advantage in the market.
Topics Covered in the Change Management Foundation Training
Methodology of conducting of the Design Thinking, processes is based on 3 pillars:
DTModel, composed of 3 phases
- Exploration Phase
- Creative Phase
- Construction Phase
DTTools, 20 tools fitted to DTModel including
- Matrix of Needs
- Challenge Trees
- RIG Matrix
- User Stories
- Dot Voting
- Build-Break-Repair
DTRules&Roles, that is the rules (and roles) to follow applying DTMethod.
This course is aimed at:
- Anyone who is interested in learning about Design Thinking
- Persons involved in Management development of knowledge workers
- Anyone involved in collecting requirements from customers and users
- Users and Customers involved in sharing requirements with developers
- Product/project managers
- Product/software developers and testers
- Business analysts
- High-level management positions coordinating organisational change
FAQS
There are no pre-requisites for this course other than an interest in Design Thinking. We recommend all participants, regardless of their experience, take advantage of our pre-course study materials.
The course is taught by an instructor who delivers in-class training sessions over 3 days. You can expect the following throughout the 3 days:
- Mock Exams
- Change Management Exercises
- Case study review
- Group Activities
The Design Thinking Basics An introduction to the DT Method is included in the course
The DT Method Exam is held as part of the course on the final day. This is a 40 Minute choice closed-book examination with 50 questions. Participants must achieve a 70% score to pass. You will receive a Certificate from APMG on successful completion of the exam.
There is currently no practitioner course.
