ITIL 4 Specialist: ITIL 4 Specialist: Drive Stakeholder Value
Jump into the exciting world of IT service excellence with our ITIL 4 Specialist: Drive Stakeholder Value Certification! This course isn’t just a learning journey; it’s your ticket to becoming a maestro of stakeholder satisfaction in the IT service realm.
What is ITIL 4 Specialist: Drive Stakeholder Value
Imagine being the superhero your organization needs, swooping in to save the day by aligning IT services perfectly with stakeholder expectations. That’s what the ITIL 4 Specialist: Drive Stakeholder Value certification is all about! It’s your secret weapon for mastering the art of customer journeys, stakeholder management, and turning service delivery into a thrilling success story.
Each student that passed the exam will be provided with an ITIL4® DSV certification and will appear on the ITIL4® Successful Candidate Registers.
Dive into the Digital Learning Fiesta!
- Captivating Content: Uncover a treasure trove of knowledge with engaging videos, dynamic case studies, and interactive simulations.
- Learn Your Way: Enjoy the freedom of exploring modules at your pace, with the added spice of live tutor sessions and vibrant peer discussions.
- Practical Magic: Discover the wizardry of ITIL in action, with real-world scenarios that show you how to charm stakeholders and deliver value-packed services.
Pre-requisites
- Foundation Level: ITIL 4 Foundation certification is required to enroll in this specialist course.
- Experience: Professionals should have a basic understanding of IT service management principles and practices.
Who can benefit from ITIL?
Calling all IT enthusiasts, relationship builders, and value creators! Whether you’re steering the service management ship or forging strong customer connections, this certification is your golden ticket to a world of opportunities and career growth in IT service management.
Your ITIL Adventure Awaits!
- Embark on a journey through the essentials of customer journey crafting, touchpoint designing, and relationship enchanting.
- Transform into the stakeholder whisperer your business adores, mastering the secrets of sustained satisfaction and loyalty.
Topics Covered in the ITIL® Foundation Training
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Key topics include:
- effectively manage key stakeholders
- build trusted relationships
- shape customer demand
- embed effective design thinking
- optimize user experience and customer experience.
Join the League of IT Superheroes!
Ideal for the IT crusaders, customer champions, and visionary managers of tomorrow, this training is your launchpad into the orbit of stakeholder value excellence
ITIL®/PRINCE2®/MSP® is a registered trademark of AXELOS Limited, used under the permission of AXELOS Limited. All rights reserved.
PRINCE2® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited.
FAQS
What is the exam format?
A1: The exam is a closed book, multiple-choice format, testing your understanding of the course material.
- 40 questions
- Multiple choice
- 28 out of 40 marks required to pass (70%)
- 90 minutes
- Closed book.
How long will this adventure last?
Gear up for a 20-30 hour quest into the heart of IT service excellence, flexibly fitted around your epic daily life.
Is there a final boss battle (exam)?
Absolutely, and it’s your chance to shine and show off your newfound powers in ITIL 4 Specialist: Drive Stakeholder Value!
What comes after my victory?
The path to ITIL greatness continues, with more realms to conquer in the ITIL suite or even aiming for the coveted titles of ITIL Managing Professional or Strategic Leader.
Ready to become an IT service sensation? Enroll in the ITIL 4 Specialist: Drive Stakeholder Value Certification and turn your IT career into an exhilarating journey of success and satisfaction!
