Buy ITIL – Specialist: Drive Stakeholder Value





The ITIL 4 Specialist: Drive Stakeholder Value module is for IT professionals who foster relationships with stakeholders to co-create value. Drive Stakeholder Value benefits anyone who manages customer journeys, experiences, or expectations.

The course will help you to:

  • effectively manage key stakeholders
  • build trusted relationships
  • shape customer demand
  • embed effective design thinking
  • optimize user experience and customer experience

Exam Format

  • 40 questions
  • Multiple choice
  • 28 out of 40 marks required to pass (70%)
  • 90 minutes
  • Closed book.

This is a self packed online course. Price includes VAT, contact us directly to discuss VAT discount