The ITIL Specialist: Create, Deliver and Support module is for IT practitioners and leaders who design digital products and services, and who deliver and support them to agreed levels. This includes development, deployment, and monitoring activities.
The course will help you to:
- improve existing processes
- effectively manage IT teams
- optimize value streams and workflows
- align digital services with business strategy
- improve how services are developed
- integrate new technologies embed Lean, Agile, and DevOps ways of working
Includes Exam
The ITIL Specialist: Create, Deliver and Support module is for IT practitioners and leaders who design digital products and services, and who deliver and support them to agreed levels. This includes development, deployment, and monitoring activities.
The course will help you to:
- improve existing processes
- effectively manage IT teams
- optimize value streams and workflows
- align digital services with business strategy
- improve how services are developed
- integrate new technologies embed Lean, Agile, and DevOps ways of working
