Althris provide learning and development project support, expert contractor services and training for agile and project management.
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The ITIL® 4 course is suited to candidates that are involved in any of the processes of IT-enabled services, which includes provisional, support, or delivery stages. The course covers the fundamentals of the latest version of the most widely adopted guidance on IT service management (ITSM) in the world. When you finish this certification, you will understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in the provision, support, or delivery of IT-enabled services in a modern digital organisation
Each student that passed the exam will be provided with an ITIL® foundation certification and will appear on the ITIL® Successful Candidate Registers.
This is an online self-paced training course. It has a mix of
Althris Training provides access to the tutor and other training resources. Each module has a recap quiz to test your knowledge of the subject. Clear video guidance and learning study aid aligned to the syllabus.
You can go super fast or super slow recap on more difficult topics
ITIL 4 Foundation enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
Detail of how the following ITIL practices support the service value chain:
ITIL® Foundation Exam: 1 hour, closed book, 40 multiple-choice questions. 65% required to pass.
The ITIL® (4) Foundation course fundamentally targets the participants in the IT and business domains who wish to take the first steps in service management or who are familiar with earlier versions of ITIL and/or other sources of industry best practices and wish to learn about ITIL 4. This course and the related certification can be beneficial for the following roles:
• IT Support Staff
• IT Consultants
• Business Managers
• Business Process Owners
• IT Developers
• Service Providers
• System Integrators
• Anyone working in a Devops team
ITIL®/PRINCE2®/MSP® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
What will an ITIL qualification do for me?
As an IT management framework, ITIL can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change.
ITIL is a globally recognized set of the best in class management practices. ITIL certification helps you know the widely used concepts, terms, and processes to improve the organization’s growth.
The e-book is available to you online after registering on the PeopleCert platform with our exam voucher. You can also purchase a hard copy of the book in our bookstore. If you take a course with us there is a discount on the book. Contact us for the discount code.
Can ITIL be used in an Agile Environment?
Yes, it can. ITIL has been redesigned with Agile and DevOps in mind. It provides tons of flexibility
I think you need to gather your thoughts before making the decision about the next step and figure out what your position is now and your desired career goal. Is it going to be managerial or more linked to the technical side of strategy?
Advancing your ITIL knowledge and skills beyond the Foundation level means selecting further certification and ITIL Practitioner is the logical next step
